Privacy Policy

Last updated: 13 October 2026

Who we are

This website is run by Anchor Exim UK Ltd, a company registered in England and Wales (company number 17402227). Our registered office is 11 Castle Grove Avenue, Leeds LS6 4BS, United Kingdom. You can contact us at mukesh.shirke@anchorexim.com.
Anchor Exim UK Ltd is the controller of the personal data described in this policy. This means we decide how and why it is used.

What we collect

When you send an enquiry through our website, we collect the details you enter:

Producer Enquiry Form: first name, last name, email address, phone number (optional), company name, country, the products you make, your website (optional), a product catalogue file (optional), your export experience and your message.
Buyer Enquiry Form: first name, last name, email address, phone number (optional), company name, country, what you are looking to source, your business type and your message.

If you email us, call us or message us on WhatsApp, we keep a record of that contact.
Our website also uses essential cookies. Our cookie tool records the choice you make in the cookie banner. See our Cookie Policy for details.
How we use it, and why we're allowed to

To reply to your enquiry and discuss working together. Our lawful basis is our legitimate interest in responding to business enquiries. Where relevant, it also covers steps you ask us to take before we agree a contract.
To manage a business relationship if we go on to work together, for example as your agent or as a buyer of products we represent. Our lawful basis is the performance of a contract, or our legitimate interests.
To keep records the law requires, such as tax and accounting records. Our lawful basis is legal obligation.

We do not sell your data. We do not use it for automated decision-making, and we do not send marketing emails unless you have asked to receive them.

Who we share it with

We share your data only where needed:

Service providers who run our website, forms and email for us: Wix.com (website and enquiry forms), Zoho Mail (email) and CookieYes (cookie consent). If you message us on WhatsApp, your messages are also handled by WhatsApp (Meta).
In a business introduction: if you are a producer, the UK buyers we introduce you to; if you are a buyer, the producers we represent. We do this only with your agreement, and we share only the details needed to take a business discussion forward.
Our professional advisers, such as accountants and lawyers, where needed.
Authorities, where the law requires it.

International transfers

Some of our service providers may store or process data outside the UK. Where they do, we rely on UK adequacy regulations or on safeguards approved under UK data protection law, such as the International Data Transfer Agreement or the UK Addendum. If we share your details with a producer in India or a buyer in the UK as part of a business introduction, we do so only with your agreement.
How long we keep it
We keep enquiries that don't lead to a business relationship for 24 months after our last contact, and then delete them. If we work together, we keep business records for as long as the law requires for tax and accounting purposes, normally six years after the end of the relationship.

Your rights

Under UK data protection law you have the right to:

ask for a copy of your data;
have it corrected or deleted;
restrict or object to how we use it;
receive it in a portable format.

To use any of these rights, email mukesh.shirke@anchorexim.com. We will reply within one month.
If you're unhappy with how we've handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint, or by phone on 0303 123 1113.

Security

We use reasonable technical and organisational measures to protect your data. No method of sending data over the internet is completely secure, so please don't send highly sensitive information through our forms.

Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.